Customer relationship management : getting it right! / Judith W. Kincaid.

By: Kincaid, Judith WMaterial type: TextTextSeries: Hewlett-Packard professional booksPublication details: Upper Saddle River, N.J. : Prentice Hall PTR, c2003Description: xxvii, 480 p. : ill. ; 24 cmISBN: 013035211XSubject(s): Customer relations -- ManagementLOC classification: HF5415.5 | .K56 2003
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Item type Current library Call number Status Date due Barcode
Hard Covered Materials Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY
Technical section 		HF5415.5 .K56 2003 (Browse shelf (Opens below)) Available 30080
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HF5415.33.U6H38 1997 Consumer behavior : HF 5415.35 .S65 2003 Marketing : HF5415.5 .B528 1993 Raving fans : HF5415.5 .K56 2003 Customer relationship management : HF 5415.7 .D38 2013 International Logistics: HF 5429 .B4 2004 Retail Management: HF 5429 .B47 2010 Retail Management:

Includes index.

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