Customer relationship management : (Record no. 19423)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01013cam a2200277 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 13180754 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170116124858.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 030430s2003 njua 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2003535355 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA2-U7028 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 013035211X |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocm50747933 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UKM |
| Transcribing agency | UKM |
| Modifying agency | SPP |
| -- | IXA |
| -- | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .K56 2003 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kincaid, Judith W. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | getting it right! / |
| Statement of responsibility, etc. | Judith W. Kincaid. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc. | Prentice Hall PTR, |
| Date of publication, distribution, etc. | c2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvii, 480 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Hewlett-Packard professional books |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Hard Covered Materials |
| Classification part | HF5415.5 .K56 2003 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MACHAKOS UNIVERSITY LIBRARY | MACHAKOS UNIVERSITY LIBRARY | Technical section | 16/01/2017 | Donation(BFA) | HF5415.5 .K56 2003 | 30080 | 28/06/2018 | 16/01/2017 | Hard Covered Materials |