Managing the Guest Experience in Hospitality Robert C. Ford & Cherrill P. Heaton.

By: Ford, Robert CContributor(s): Heaton, Cherrill PMaterial type: TextTextPublication details: United Kingdom: Delmar Cengage Learning, 2000Description: xxiv, 432 p.: ill.; 24 cmISBN: 9780766814158Subject(s): Hospitality industry--Customer servicesLOC classification: TX 911.3 .C8F67 2000
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
Item type Current library Call number Status Date due Barcode
Hard Covered Materials Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY
Open shelf 		TX 911.3 .C8F67 2000 (Browse shelf (Opens below)) Available 10103
Browsing MACHAKOS UNIVERSITY LIBRARY shelves, Shelving location: Open shelf Close shelf browser (Hides shelf browser)
TX 911.3 .C68 2014 Food and beverage service/ TX 911.3 .C68 2017 Food and beverage service/ TX 911.3 .C68 2019 Food and beverage management/ TX 911.3 .C8F67 2000 Managing the Guest Experience in Hospitality TX 911.3 .D38 2011 Food & beverage management / TX 911.3 .D38 2011 Food & beverage management / TX 911.3 .D38 2011 Food & beverage management /

Includes Index.

There are no comments on this title.

to post a comment.
© Machakos University Library, Along The Highway, Machakos Wote Rd, Machakos, Kenya P.O. Box 136 - 90100 Machakos - Kenya

Tel: ( +254 ) 723 805829 OR Fax : 044-20353 OR Email: library@mksu.ac.ke