000 00532nam a2200157 4500
008 150824b xxu||||| |||| 00| 0 eng d
020 _a9780073380995
050 _aHF 5438.25 .F868 2009
100 _aFutrell, Charles M.
_d2009
245 _aABC's of relationship selling through service
_cCharles M. Futrell
250 _a10th ed.
260 _aBoston;
_bMcGraw-Hill Irwin,
_c2009
300 _axxxii, 524 p. ; ill.
_bIncludes index.
_c26cm.
650 _aSelling.
942 _2lcc
_cBOOKS
_hHF 5438.25 .F868 2009
999 _c3328
_d3328