000			00609nam a2200169 4500
008			150814b xxu||||| |||| 00| 0 eng d
020			_a0130334944
050			_aHF5415 .H356 2001
100			_aHarrell Gilbert D. _d2001
245			_aMarketing : _bconnecting with customers/ _cGilbert D Harrell
250			_a2nd ed
260			_aUpper Saddle River, NJ : _bPrentice Hall, _c©2002.
300			_axxiv, 590p. : ill. ; _bInclude Bibliographic reference and index, _c28 cm.
650			_aConsumer satisfaction
650			_aMarketing--Management
942			_2lcc _cBOOKS _hHF5415 .H356 2001 _01
999			_c3107 _d3107