| 000 | 00523nam a2200157 4500 | ||
|---|---|---|---|
| 008 | 150813b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788177586732 | ||
| 050 | _aHD 9980.5 .V4 2008 | ||
| 100 |
_aVerma, Harsh _d2008 |
||
| 245 |
_aServices Marketing: _btext and cases _cHarsh Verma |
||
| 260 |
_aNew Delhi: _bDorling Kindersley Ltd, _c2008. |
||
| 300 |
_axiii, 470p. _bIncludes index. |
||
| 650 | _aService industries -- Marketing | ||
| 650 | _aCustomer service | ||
| 942 |
_2lcc _cBOOKS _hHD 9980.5 .V4 2008 _02 |
||
| 999 |
_c3080 _d3080 |
||