000			00634nam a2200181 4500
008			150810b xxu||||| |||| 00| 0 eng d
020			_a03240275257
050			_aHD 31 .P55 2001
100			_aPlunkett, Warren R. _d2001
245			_aManagement : _cWarrren R. Plunkett _bmeeting and exceeding customer expectations
250			_a7th ed.
260			_aAustralia: _bSouth-Western Thomson Learning, _c2001.
300			_axxviii, 797p. :ill. _bIncludes bibliographical references and index
650			_aManagement
700			_aAttner, Raymond F.
700			_aAllen, Gemmy S.
942			_2lcc _cBOOKS _hHD 31 .P55 2001 _01
999			_c3030 _d3030