000 01135cam a2200301 a 4500
999 _c27779
_d27779
001 4493193
005 20170210123728.0
008 980619s1998 nyua 000 0 eng
010 _a 97097003
020 _a0449002829
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHD30.3
_b.B94 1998
100 1 _aByham, William C.
245 1 0 _aZapp! :
_bthe lightning of empowerment : how to improve productivity, quality, and employee satisfaction /
_cWilliam C. Byham with Jeff Cox.
250 _aRev. Ballantine books ed.
260 _aNew York :
_bBallantine Pub. Group,
_c1998.
300 _aix, 212 p. :
_bill. ;
_c21 cm.
650 0 _aEmployee empowerment.
650 0 _aCommunication in management.
650 0 _aInterpersonal relations.
700 1 _aCox, Jeff,
_d1951-
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0601/97097003-d.html
942 _2lcc
_cBOOKS
_hHD30.3 .B94 1988