| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c24140 _d24140 |
||
| 008 | 170128b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780071263467 | ||
| 050 | _aHD 9980.5 .F58 2008 | ||
| 100 |
_aFitzsimmons, James A. _d2008 |
||
| 245 |
_aSeervice Management: _bOperation, Strategy, Information Technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons |
||
| 250 | _a6th ed | ||
| 260 |
_aBoston: _bMcGraw Hill, _c2008 |
||
| 300 |
_axvii, 526 p.: _bill.; _c28cm. |
||
| 500 | _aincludes index. | ||
| 650 | _2Service Industries Management | ||
| 700 | _aMona J. Fitzsimmons | ||
| 942 |
_2lcc _cBOOKS _hHD 9980.5 .F58 2008 _k32275 |
||