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_c19423 _d19423 |
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| 001 | 13180754 | ||
| 005 | 20170116124858.0 | ||
| 008 | 030430s2003 njua 001 0 eng | ||
| 010 | _a 2003535355 | ||
| 015 | _aGBA2-U7028 | ||
| 020 | _a013035211X | ||
| 035 | _a(OCoLC)ocm50747933 | ||
| 040 |
_aUKM _cUKM _dSPP _dIXA _dDLC |
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| 042 | _alccopycat | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.K56 2003 |
| 100 | 1 | _aKincaid, Judith W. | |
| 245 | 1 | 0 |
_aCustomer relationship management : _bgetting it right! / _cJudith W. Kincaid. |
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall PTR, _cc2003. |
||
| 300 |
_axxvii, 480 p. : _bill. ; _c24 cm. |
||
| 440 | 0 | _aHewlett-Packard professional books | |
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. |
|
| 942 |
_2lcc _cBOOKS _hHF5415.5 .K56 2003 |
||