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Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction / William C. Byham with Jeff Cox.

by Byham, William C | Cox, Jeff, 1951-.

Edition: Rev. Ballantine books ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Ballantine Pub. Group, 1998Online access: Publisher description Availability: Items available for loan: 1 Call number: HD30.3 .B94 1988.

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HeroZ : Empower yourself, your coworkers, your company / William C Byham Jeff Cox

by C Byham, William | Jeff Cox.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Fawcett Columbine Book, ©1994, 1995Availability: Items available for loan: 1 Call number: HF5548.8 .B941994.

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