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Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

By: Blanchard, Kenneth HContributor(s): Bowles, Sheldon MMaterial type: Text

TextPublication details: New York : Morrow, c1993Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN: 0688123163 Subject(s): Customer servicesLOC classification: HF5415.5 | .B528 1993

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Item type	Current library	Call number	Status	Date due	Barcode
Hard Covered Materials	MACHAKOS UNIVERSITY LIBRARY Technical section	HF5415.5 .B528 1993 (Browse shelf (Opens below))	Available		28108

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