00293nam a22000977a 4500008004100000020001500041050002100056100002700077245005500104300003600159151014b        xxu||||| |||| 00| 0 eng d  a0321268466  aT 58.5 .S69 2009  aSnyder, Lawrenced2009  aFluency Information Technoloogy/cLawrence Snyder.  axvi,348p.:ill.bincludes index.