TY  - BOOK
AU  - Shortell, Stephen M.
AU  - Kaluzny, Arnold D. 
TI  - Health care management:organization, design and behaviour
SN  - 0766810720
AV  - RA 393.H38 2000 
PY  - 2000///
CY  - Canada
PB  - Delmar Thomson learning
KW  - Health services administration
ER  -