TY  - BOOK
AU  - Latham,  John.
AU  - Vinyard , John. 
TI  - Organization diagnosis, design and transformation
SN  - 9781118101483
AV  - HD 62.15.F69 2011 
PY  - 2011///
CY  - New Jersey
PB  - John Wiley and sons
KW  - Total quality management
ER  -