TY  - BOOK
AU  - Gerson, Sharon J
AU  - Steven M. Gerson
TI  - Workplace communication process and product
SN  - 0132288087
AV  - PE 1479 .B87G47 
PY  - 2007///
CY  - New Jersy
PB  - Prentice-hall
KW  - English language-Business English
KW  - English language-Technical english
KW  - Business writting--problems exercises
KW  - Technical writing-problem,exercises
KW  - Business comuunication-problems,exercises
KW  - commercial corespondence
KW  - Oral communication
ER  -