TY  - BOOK
AU  - Futrell ,Charles M.
TI  - ABC's of relationship selling through service
SN  - 978007098
AV  - HF 5438.25 .F87 2009 
PY  - 2009///
CY  - Toronto
PB  - McGraw-Hill Ryerson
KW  - Selling -- Textbooks
ER  -