TY  - BOOK
AU  - Thill,John V.
AU  - Bove'e,Courtland L.
AU  - Cross, Ava.
TI  - Excellence in business communication
SN  - 9780132396707
AV  - HF 18.2 .C3T45 2009 
PY  - 2009///
CY  - Toronto
PB  - Pearson
KW  - Business communication
ER  -