00572nam a22001697a 4500 150511b xxu||||| |||| 00| 0 eng d 9780750657402 TS 156 .O25 2003 Oakland, John, S. 2003 Total Quality Management. Text with Cases. John S Oakland. 3rd Edition UK Butterworth-Heinemann 2003 x,483p:.ill Includes Bibliography,Index. Total Quality Management. 3rd Edition lcc BOOKS TS 156 .O25 2003 TS 156 .O25 2003 1 460 460 0 0 lcc 0 0 MUC MUC 2015-05-11 3 TS 156 .O25 2003 891 2020-01-17 2020-01-14 2015-05-11 BOOKS