TY - BOOK AU - Tewari, Jatashankar R. TI - Hotel front office: operations and management SN - 9780195699197 AV - TX911.3.F25 2010 PY - 2009/// CY - New Dehli ; New York : PB - Oxford University Press, KW - Hotel front desk personnel -- Handbooks, manuals, etc. KW - Hotel management -- Handbooks, manuals, etc. KW - Hotel front desk personnel. ER -