@book{31460,
	author = {Verderber, Rudolph F.},
	title = {The challenge of effective speaking /},
	publisher = {Wadsworth/Thomson Learning,},
	year = {c2000.},
	address = {Belmont, CA :},
	edition = {Annotated instructor's ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1515/99020915-b.html}
}