00523nam a2200157 4500 150813b xxu||||| |||| 00| 0 eng d 9788177586732 HD 9980.5 .V4 2008 Verma, Harsh 2008 Services Marketing: text and cases Harsh Verma New Delhi: Dorling Kindersley Ltd, 2008. xiii, 470p. Includes index. Service industries -- Marketing Customer service lcc BOOKS HD 9980.5 .V4 2008 2 3080 3080 0 0 lcc 0 0 MUC MUC 2015-08-13 4 HD 9980.5 .V4 2008 974 2017-11-11 2017-11-06 2015-08-13 BOOKS 0 0 lcc 0 0 MUC MUC GEN 2016-08-05 Donation (BFA) 0 HD 9980.5 .G55 2003 24462 2016-08-05 2016-08-05 BOOKS