@book{30763,
	author = {Palmer, Michael J. E., and Roberts, Simon},
	title = {Dispute processes :},
	publisher = {Cambridge University Press,},
	year = {2005.},
	address = {Cambridge, UK ;},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0633/2006272901-d.html}
}