TY  - BOOK
AU  -  Dix Collin
AU  - Baird Colin 
TI  - Front office operations
SN  - 9780582319318
AV  - TX911.3  .D59 1998
PY  - 1998///
CY  - Edinburgh
PB  -  Longman, 
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes index
ER  -