01953cam a2200301 i 4500999001700000001000900017005001700026008004100043010001700084020003900101040002800140042000800168050002100176082001600197100003200213245015800245300004500403504005100448505077000499650003801269650003301307650004401340650003501384700003801419906004501457942003101502952011801533  c29962d299621924709120181128124444.0160824t20172017ilua     b    001 0 eng    a  2016021764  a9780838914847 (paper : alk. paper)  aDLCbengcDLCerdadDLC  apcc00aZ665 b.R25 201700a020.1/42231 aRadford, Marie L.,eauthor.10aLibrary conversations :breclaiming interpersonal communication theory for understanding professional encounters /cMarie L. Radford and Gary P. Radford.  axiv, 168 pages :billustrations ;c23 cm  aIncludes bibliographical references and index.0 aInterpersonal communication as practical wisdom : reclaiming Aristotle's Nicomachean ethics for the professional sphere -- Interpersonal communication as civil communication : reclaiming John Locke's An essay concerning human understanding -- A relational view of interpersonal communication : reclaiming Ruesch and Bateson's Communication: the social matrix of psychiatry -- An interactional view of interpersonal communication : reclaiming Watzlawick, Beavin, and Jackson's Pragmatics of human communication -- Interpersonal communication as face-work within reference encounters reclaiming Erving Goffman's On face-work -- A relational model of interpersonal communication for face-to-face and virtual communication in reference encounters -- What did we learn?. 0aCommunication in library science. 0aInterpersonal communication. 0aLibrariansxProfessional relationships. 0aReference services (Libraries)1 aRadford, Gary P.,d1961-eauthor.  a7bcbccorignewd1eecipf20gy-gencatlg  2lcccBOOKShZ665 .R25 2017  00102lcc4070aMUCbMUCcGENd2018-11-28eDonation EYSl0oZ665 .R25 2017p38511r2018-11-28w2018-11-28yBOOKS