01694cam a2200253 i 45000010009000000050017000090080041000260100017000670200039000840400028001230420008001510500021001590820016001801000032001962450158002283000045003865040051004315050770004826500038012526500033012906500044013236500035013677000038014021924709120181128124444.0160824t20172017ilua     b    001 0 eng    a  2016021764  a9780838914847 (paper : alk. paper)  aDLCbengcDLCerdadDLC  apcc00aZ665 b.R25 201700a020.1/42231 aRadford, Marie L.,eauthor.10aLibrary conversations :breclaiming interpersonal communication theory for understanding professional encounters /cMarie L. Radford and Gary P. Radford.  axiv, 168 pages :billustrations ;c23 cm  aIncludes bibliographical references and index.0 aInterpersonal communication as practical wisdom : reclaiming Aristotle's Nicomachean ethics for the professional sphere -- Interpersonal communication as civil communication : reclaiming John Locke's An essay concerning human understanding -- A relational view of interpersonal communication : reclaiming Ruesch and Bateson's Communication: the social matrix of psychiatry -- An interactional view of interpersonal communication : reclaiming Watzlawick, Beavin, and Jackson's Pragmatics of human communication -- Interpersonal communication as face-work within reference encounters reclaiming Erving Goffman's On face-work -- A relational model of interpersonal communication for face-to-face and virtual communication in reference encounters -- What did we learn?. 0aCommunication in library science. 0aInterpersonal communication. 0aLibrariansxProfessional relationships. 0aReference services (Libraries)1 aRadford, Gary P.,d1961-eauthor.