TY - BOOK AU - Bovee, Courtland L. AU - Thill, John V. TI - Business communication essentials SN - 9780132539715 AV - HF 5718 .B68 2012 PY - 2012/// CY - New york PB - Prentice hall KW - Business communication KW - Business writing KW - Business presentations N1 - Includes bibliographical references and index ER -