nam a22 7a 4500 29136 29136 171109b xxu||||| |||| 00| 0 eng d 9781412980333 HD 49 .U44 2011 Robert R,Ulmer, Timothy L. Sellnow, Matthew W .Seeger. 2011. Effective Criss Communication / Moving from Crisis to Opportunity / Robert R,Ulmer, Timothy L. Sellnow, Matthew W .Seeger. 2nd ed. India: Sage, 2011. xvii,256p. : ill. 24cm Crisis management. lcc BOOKS HD 49 .U44 2011 0 0 lcc 0 0 MUC MUC GEN 2017-11-09 purchase (KU) 6.00 0 HD 49 .U44 2011 37083 2017-11-09 2017-11-09 BOOKS