TY  - BOOK
AU  - Adler, Ronald B.
AU  - Elmhorst, Jeane Marquardt
TI  - Communicating at work: principles and practices for business and the professions
SN  - 0072880252
AV  - HF 5718  .A33 2005 
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill, 
KW  - Business communication
KW  - Interpersonal communication
ER  -