the lightning of empowerment : how to improve productivity, quality, and employee satisfaction Byham, William C. creator Cox, Jeff 1951- text nyu New York Ballantine Pub. Group 1998 Rev. Ballantine books ed. monographic eng

print

ix, 212 p. : ill. ; 21 cm. William C. Byham with Jeff Cox. Employee empowerment Communication in management Interpersonal relations HD30.3 .B94 1998 0449002829 97097003 http://www.loc.gov/catdir/enhancements/fy0601/97097003-d.html http://www.loc.gov/catdir/enhancements/fy0601/97097003-d.html DLC 980619 20170210123728.0 4493193