TY  - BOOK
AU  - Richard, Denenberg.
AU  - Braverman
TI  - The violence-prone workplace: a new approach to dealing with hostile, threatening and uncivil behavior
SN  - 0801433967
AV  - HF 5549.5 .E43D46 
PY  - 1999///
CY  - USA
PB  - Cornell
KW  - Violence in the workplace
ER  -