Johnson, James A. 1954- creator Musch, Scott D. text bibliography nyu Clifton Park, N.Y Delmar, Cengage Learning c2013 2013 monographic eng

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xiii, 236 p. : ill. ; 24 cm. Machine generated contents note: pt. I INTRODUCTION -- pt. II CASES -- Case 1 Selling a Medicaid Managed Care Company -- Case 2 Independent Medical Practices -- Becoming Extinct? -- Case 3 Strategic Options Assessment for a Catholic Health System's Health Plan -- Case 4 The Mission Discernment Process -- Case 5 Rural Healthcare Development under Healthcare Reform -- Case 6 A Change in Culture at a CCRC -- Case 7 Addressing the Psychological Effects of Exposure to Community Violence -- Case 8 Leadership -- New Team, New Initiative -- Case 9 Dropping Small-Group Insurance Products -- Case 10 Managing Retail-Based Health Clinics: Financial Performance and Mission -- Case 11 Rural Medical Practice -- Balancing Needs and Necessities -- Case 12 How Do You End an Unprofitable Business Relationship? -- Case 13 Budget Cuts in a Home Care Program -- Case 14 When One Collaborative Member Threatens to End Financial Support -- Case 15 FQHC -- A Cure for Ailing Community Health Centers? -- Case 16 Nonprofit Losing Funding, Not Faith -- Case 17 Beyond a Patient Complaint -- Case 18 Building Latrines -- Half the Solution to Global Sanitation -- Case 19 Numbers and Degrees -- Challenges for the Nursing Workforce -- Case 20 Orienting a Contract Physical Therapist -- Case 21 Revamping Ineffective Performance Reviews -- Case 22 We, the Counselors -- Case 23 A Case of Reverse Discrimination? -- Case 24 Sexual Harassment at St. Catherine -- Case 25 Understanding Millennial Employees -- Case 26 Managing Diversity -- Case 27 Broken Promises -- Case 28 Sick Building Syndrome -- Case 29 Don't Ask, But Tell -- Case 30 Top Ten U.S. Public Health Achievements -- Case 31 Tuberculosis in the Workplace -- Case 32 Zero Tolerance for Smoking -- Case 33 Ethiopia's Struggle with Resource Management -- Case 34 The Family Health Initiative -- Case 35 The Anti-Vaccination Paradigm -- Case 36 Collaborative Approach to Diabetes Prevention and Care -- Case 37 Healthy Lifestyles Start at Home -- Case 38 Transition Planning for Foster Youth with Special Health Care Needs -- Case 39 Community Coalitions and the Built Environment -- Case 40 Medical Care Taking Flight -- Case 41 Rural Health Care in Central Michigan -- Case 42 Smoking Cessation Program Implementation -- Case 43 The Unexpected Problems -- Case 44 Simplifying an Organizational Chart -- Case 45 Launching into the "New Normal" -- Case 46 Journey to Discharge -- Case 47 Team Collaboration in Delivering Integrated Systems of Care -- Case 48 Syphilis Outbreak Response in Puerto Rico -- Case 49 Pacific Needle Exchange Program -- Case 50 Post-EHR Implementation -- The Recovery Room Slowdown -- Case 51 Go or No Go -- An Executive's Information System Dilemma -- Case 52 Electronic Environmental Health Program Management Tool -- Case 53 Building a Better Budget Tracking System -- Case 54 Adverse Events in a Postanesthesia Care Unit -- Case 55 Unacceptable Backlogs in the Sterile Processing Department -- Case 56 Responsibility in the Development of a Pressure Ulcer -- Case 57 Recurring Mistake -- Case 58 HIV Testing at a Health and Fitness Fair -- Case 59 To Hear This Message in Korean, Press 9 -- Case 60 Blackout 2003 -- An Environmental Health Response -- Case 61 Communicating the Need for Hospital Consolidation -- Case 62 A Giardia Outbreak? -- Case 63 Senior Cyber Cafe -- Case 64 Toy Recall Prompts Attention to Lead Poisoning -- Case 65 A Communications Challenge -- Case 66 Ethical Limits of Patient Satisfaction -- Case 67 Neglected Tropical Diseases -- A Local NGO's Challenges -- Case 68 A Friend's Dilemma -- Case 69 Stolen Briefcase -- Case 70 Theatre of Operation -- Transplant Solutions in Public Health -- Case 71 Role of Public Health in End-of-Life Issues -- pt. III EXERCISES -- Exercise 1 Written Case Analysis -- Exercise 2 Film Analysis and Discussion -- Exercise 3 SWOT Analysis -- Exercise 4 Mission Statements for Nonprofit and For-Profit Healthcare Organizations -- Exercise 5 Prisoners' Dilemma -- Exercise 6 Business Wargaming. James A. Johnson, Scott D. Musch. "Delmar Health Care"--Cover. Includes bibliographical references. Health services administration Case studies Health services administration Textbooks Health Services Administration Case Reports RA971 .J5445 2013 9781133603665 (hbk.) 1133603661 (hbk.) 2012941804 120612 20170131094024.0 17343156