TY  - BOOK
AU  - Melik, Rudolf.
AU  - Ludwing.
TI  - Professional Services Automation: Optimizing Project & Service Oriented Organizations
SN  - 0471230189
AV  - HD 69 .P75M45 2002 
PY  - 2002///
CY  - Canada
PB  - Wisley & Sons
KW  - Project Mnagement
ER  -