@book{22527,
	author = {Angell, Pamela.},
	title = {Business communication design :},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2007.},
	address = {Boston :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0669/2005054117-d.html}
}