@book{2197,
	author = {Bateman, Thomas S. and Snell, Scott,},
	title = {Management :},
	publisher = {McGraw-Hill Irwin,},
	year = {c2009.},
	address = {Boston :},
	edition = {8th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0808/2007041978-d.html}
}