TY  - BOOK
AU  - Weick,Karl E.
AU  - Sutcliffe,Kathleen M.
TI  - Managing the unexpected: assuring high performance in an age of complexity 
SN  - 0787956279 (alk. paper)
AV  - HD49 .W45 2001 
PY  - 2001///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Crisis management
KW  - Leadership
KW  - Industrial management
N1  - Includes bibliographical references (p. 175-189) and index
UR  - http://www.loc.gov/catdir/bios/wiley046/2001001341.html
UR  - http://www.loc.gov/catdir/description/wiley0310/2001001341.html
UR  - http://www.loc.gov/catdir/enhancements/fy0728/2001001341-t.html
ER  -