TY  - BOOK
AU  - Guffey, Mary Ellen
TI  - Business Communication: Process & product
SN  - 9780324578683
AV  - HF 5718.3 .G84 2008 
PY  - 2008///
CY  - Australia
PB  - South-western
KW  - Business communication
N1  - Includes appendix, glossary and index
ER  -