TY  - BOOK
AU  - Hanson, Les
AU  - Hammond, Darryl
TI  - Business communication: context and controversies
SN  - 9780138144982
AV  - HF 5718 .H35 2010 
PY  - 2010///
CY  - Toronto
PB  - Pearson
KW  - Busines communication
ER  -