00453nam a22001337a 4500008004100000020001800041050002200059100002200081245008700103260003000190300005300220650002600273700002000299150629b        xxu||||| |||| 00| 0 eng d  a9780138144982  aHF 5718 .H35 2010  aHanson, Lesd2010  aBusiness communication:bcontext and controversies/cHanson Les and Darryl Hammond  aToronto:bPearson,c2010.  axxi,502p.: ill.bIncludes index and bibliography  aBusines communication  aHammond, Darryl