TY  - BOOK
AU  - Futrell Charles M.
TI  - Fundamentals of Selling customers for life through service
SN  - 9780073404691
AV  - HF 5438.25 .F87 2011 
PY  - 2008///
CY  - Boston
PB  - McGraw Hill
KW  - Fundamentals of selling
ER  -