TY - BOOK AU - Kleindl, Brad Alan TI - Strategic electronic marketing : : managing e-business SN - 0324013191 AV - HF 5415.1265 .K44 2000 PY - 2001/// CY - Cincinnati, Ohio : PB - SouthWestern College Pub., KW - Telemarketing. KW - Database marketing. KW - E-commerce N1 - Includes bibliography and index ER -