@book{15572,
	author = {Bov'ee, Courtland L. and Thill, John V.},
	title = {Business communication essentials/},
	publisher = {Pearson Prentice Hall ;},
	year = {2008.},
	address = {New Jersey (Upper Saddle River) :},
	edition = {3rd ed.},
	note = {Includes index.}
}