TY  - BOOK
AU  - Bovee, Courtland L.
AU  - Thill, John V.
AU  - Schatzman, Barbara E.
TI  - Business Communications Today
SN  - 0130928585
AV  - HF 5718 .B66 2002 
PY  - 2002///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Business communication
KW  - Case studies
KW  - United States
KW  - Communication in organizations
N1  - Includes references and index
ER  -