TY  - BOOK
AU  - Futrell,Charles
TI  - Fundamentals of selling: customers for life through service 
SN  - 0072962100 (alk. paper)
AV  - HF5438.25.F87 2006 .F87 2006
PY  - 2006///
CY  - Boston, Mass.
PB  - McGraw-Hill/Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 639-643) and index
ER  -