TY  - BOOK
AU  - Whiteley, Richard
AU  - Hessan, Diane
TI  - Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage
SN  - 9780201154931
AV  - HF 5415.3 .W49 1996 
PY  - 1996///
CY  - New York
PB  - Addison-Wesley
ER  -