@book{12740,
	author = {Burnett, Rebecca E.,},
	title = {Technical communication /},
	publisher = {Wadsworth Pub. Co.,},
	year = {c1997.},
	address = {Belmont, CA :},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1513/96044283-d.html}
}