@book{12385,
	author = {Snyder, Lawrence.},
	title = {Fluency with information technology :},
	publisher = {Pearson Addison Wesley,},
	year = {c2008.},
	address = {Boston :},
	edition = {3rd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0726/2007036385.html}
}