@book{11646,
	title = {The professional secretary's handbook.},
	publisher = {Houghton Mifflin Co.,},
	year = {c1995.},
	address = {Boston :},
	edition = {3rd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/hm021/95012835.html}
}