TY  - BOOK
AU  - Bhaskaran P. Bala 
TI  - KPO a shifting paradigm
SN  - 8131408701
AV  - HD4605 .B43 2007 
PY  - 2007///
CY  - Hyderabad, India : 
PB  - The Icfai University Press
KW  - Contracting out.
KW  - Knowledge management.
N1  - Includes index
ER  -