Professional services automation (PSA) : optimizing project & service oriented organizations / Rudolf Melik ; Ludwig Melik ... [et al.].
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TextPublication details: New York : J. Wiley & Sons, c2002Description: xxii, 405 p. : ill. ; 24 cmISBN: 0471230189Subject(s): Project management -- Automation | Project management -- Data processing | Project Management (PM) -- Automation | Project Management (PM) -- Data processingLOC classification: HD69 .P75M45 2002Online resources: Contributor biographical information | Publisher description | Table of contents

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